How to cancel a Telecom mobile phone number? Popular topics and operation guides on the Internet in the past 10 days
Recently, topics related to telecommunications services have become more popular, especially the process of canceling mobile phone numbers, which has become the focus of users. The following is a summary of hot topics on the Internet in the past 10 days and a detailed guide to canceling telecommunications mobile phone numbers. The content is structured and presented to help you solve the problem efficiently.
1. Inventory of hot topics in the past 10 days (data as of October 2023)
| Ranking | hot topics | Number of discussions (10,000) | Related keywords |
|---|---|---|---|
| 1 | Simplified mobile phone number cancellation process | 12.5 | Telecom, China Mobile, China Unicom |
| 2 | Operator's "secondary number allocation" problem | 9.8 | Number recycling, privacy and security |
| 3 | Restrictions on canceling mobile phone numbers in other places | 7.3 | Inter-provincial processing and online services |
| 4 | Non-payment downtime affects credit report | 6.1 | Credit history, automatic renewal |
2. Guide to the entire process of deregistering a Telecom mobile phone number
1. Necessary conditions before deregistration
•closing costs: Ensure that there are no arrears, including monthly rent, international roaming and other additional charges.
•Unbundle business: Unlock bank cards, social accounts, membership services, etc. associated with your mobile phone number.
•Back up information: Save important data such as address books, text messages, etc.
2. Online logout steps (supported by some provinces)
| steps | Operating Instructions |
|---|---|
| 1 | Log in to the Telecom Business Hall APP and enter "Service-Processing-Cancellation" |
| 2 | Upload photos of the front and back of your ID card to complete face recognition |
| 3 | Fill in the reason for cancellation and submit the application |
| 4 | Waiting for a return visit from customer service for confirmation (1-3 working days) |
3. Offline cancellation process (general)
•Bringing materials: Original ID card, mobile phone card, service password (if any).
•Place of application: Telecom has its own business hall (not an agency point). You can check the branch through the official website.
•Things to note: A handling fee is required for off-site cancellation, and some contract machines require the agreement to be terminated first.
3. Frequently Asked Questions
| question | solution |
|---|---|
| Forgot service password | Bring your ID card to the business hall to reset or retrieve it through the "forgot password" function of the APP |
| The contract has not expired | You need to pay liquidated damages (30% of the remaining fee) or wait for the end of the contract |
| The number was used fraudulently by someone else | Immediately contact No. 10000 to freeze the account and call the police. |
4. Things to note after deregistration
• After cancellation, the number will be put back on the market within 90 days. It is recommended to unbind all related services in time.
• Keep the cancellation certificate to prevent subsequent disputes.
• If you need to keep your original number, you can consult the "number portability" service.
Through the above structured guide, you can efficiently complete the deregistration of your telecommunications mobile phone number. It is recommended to give priority to online channels to save time. If you encounter special problems, please call 10000 for consultation in time.
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